Shipping policy

At Linterko, we work to provide fast, secure, and transparent shipping to our customers worldwide.

🌍 Shipping Coverage

We ship internationally. Depending on the destination, shipping times and conditions may vary slightly.

⏱️ Processing Time

All orders are processed within 1 to 3 business days after payment confirmation.

Orders are not processed or shipped on weekends or holidays.
During periods of high demand, processing times may be slightly longer.

🚚 Shipping Time

Once the order has been shipped, the estimated delivery time is:

5 to 9 business days (depending on the destination country)

📌 Estimated Total Delivery Time:
👉 Between 6 and 12 business days (processing + shipping)

💸 Shipping Costs

We offer free shipping on most orders.
If shipping costs apply, they will be clearly displayed before checkout.

🌐 Customs, Taxes, and Duties

For international shipments:

The customer is responsible for any taxes, duties, or customs charges that may apply in their country.
Linterko is not responsible for delays caused by customs procedures.

📍 Order Tracking

Once your order has been shipped, you will receive an email with the tracking number, allowing you to check the status of your shipment at any time.

⚠️ Delays or Issues

Although we work with reliable logistics providers, delays may occur due to external factors such as:

  • High shipping demand
  • Weather conditions
  • Customs procedures

In such cases, Linterko is not responsible for delays outside of its control, but we will provide customer support at all times.

❌ Undelivered Orders or Incorrect Addresses

It is the customer’s responsibility to provide a correct shipping address.
If an order cannot be delivered due to an incorrect or incomplete address, a refund is not guaranteed.

📦 Lost or Damaged Orders

If your order arrives damaged or is not received:

You must contact us within 7 days from the estimated delivery date.
We will review the case and provide an appropriate solution (reshipment or partial/full refund).

📩 Contact

For any shipping-related questions, you can contact us at:
📧 linterko@startmail.com